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User Agreement |
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Terms & Conditions
Payment Options
Wtfares.com is a unit of VSAR Technologies.
Online Card Payments
Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
WTFARES.COM, as a Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that WTFARES.COM offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
If the payment on the credit card is declined for some reason, alternate payment instructions must be received by WTFARES.COM 72 hours prior to the time of departure; else, the order is liable to be cancelled.
WTFARES.COM charges a service fee on all domestic airline bookings. In case of cancellation of booking, this fee is non-refundable.
Incase of FRAUD detection/ notification from the bank, we will contact the customer thorugh mail or phone. If the customer doesnt give a suitable response, the tickets will be immediately cancelled and amount will be forfeited. No customer can claim this amount incase of non responsiveness.
Internet Banking
If you have an account with bank mentioned below, then you can pay for your order through respective bank's net banking options and the amount will be automatically debited from your account. "www.Wtfares.com" processes the payments through an online gateway system which enables safe and secure transaction. Bank is not responsible for any inconvenience caused or non receipt of the tickets or passengers not allowed on the basis of E-tickets.
Corporation Bank
Pay at hotel reception ("Post Pay")
With some of our partner hotels WTFARES.COM has negotiated a special facility where WTFARES.COM customers can pay the hotel directly at the reception at the time of check-in at the hotel.
Transaction Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
Incase of failure in booking, but payment received, Customer must claim with his Transaction ID/ Booking ID / payment confirmation within 24 hours to enable our team to process the eticket. Failing to do so WTFares.com accepts no liability from the customer end.
Delivery of Products/Services
Electronic Tickets ("e-Tickets")
What is an e-Ticket?
An e-Ticket is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-Ticket.
How will I get my e-Ticket details?
Your e-Ticket details will be sent to your email address provided by you at the time of making the payment for your booking. In case you do not have an email address, the details will be given to you over the phone.
If you do not receive your e-ticket within 8 hours of making your booking on WTFARES.COM.com, please call a Customer Care Representative at: 09168846444/ email bookings@wtfares.com
WTFARES.COM unit of VSAR Technologies shall not be liable if customers do not comply with this requirement.
Paper Tickets
All GDS carrier (Air India, Indian Airlines, Jet Airways, and JetLite) will be dispatched to the delivery address provided at the time of booking within 3 business days of making the booking. WTFARES.COM shall not be held responsible if customer is not available at the time of delivery
Is it necessary to show my WTFARES.COM Reference Number Confirmation email at the airport check-in counter of the airline?
It is not mandatory to show your WTFARES.COM Reference Number Confirmation email. In case you are not carrying the WTFARES.COM Reference Number Confirmation email, you will need to show a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. However, it is advisable that you carry your WTFARES.COM Reference Number Confirmation email and e-Ticket together.
Is it necessary to carry my e-ticket with me?
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by WTFARES.COM (VSAR TECHNOLOGIES). In the event that you fail to present a copy of your e-ticket, WTFARES.COM (VSAR TECHNOLOGIES) will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling.
How will I get my boarding pass for an e-Ticket?
You will need to show your e-Ticket confirmation email and e-Ticket number along with a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. The airline representative will issue your boarding pass at that time.
Prepaid Ticket Advice ("PTA")
A PTA is a Prepaid Ticket Advice. We will give you a PTA number that you need to present at the airport check-in counter of the airline. The airline representative will print and give you your ticket at that time.
Amendment and Cancellation policy
You can cancel domestic flight bookings online. Log in to My Bookings, select the relevant booking and click the Cancel button. For online cancellation, WTFARES.COM will charge Rs. 150 per person per sector as standard cancellation charges.
To amend/cancel your ticket offline, contact WTFARES.COM Customer Care at 09168846444. For international flight bookings, call 09168846444. For all offline cancellation of domestic flights a standard charge of Rs. 250 per person per sector , over and above the airline’s own cancellation charge will apply. While for international flight bookings a standard fee of Rs 1000-1800 per person would be charged, over and above the airline’s own cancellation charge.
For rescheduling of domestic flights, WTFARES.COM will charge Rs. 250 per person per sector as standard rescheduling charges.
For No-Show of domestic flights, WTFARES.COM will charge Rs. 250 per person per sector as standard No-Show charges
Please refer to airline specific amendment and cancellation policy while using WTFARES.COM Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.
Privacy Policy |
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WTFARES.COM respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.
In general, you can visit WTFARES.COM website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.
With specific reference to third party NPII advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a ‘tag', which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information.
With specific reference to booking/e-commerce transactions, WTFARES.COM collects the following personal sensitive information from you while transacting through WTFARES.COM:
· Name and Sex
· Phone Number
· Address
· Credit Card details
· Date of birth in case of a child
WTFARES.COM does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
· Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
· Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by WTFARES.COM, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.
· Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the WTFARES.COM website, but you may be unable to access certain options, offers and services.
WTFARES.COM takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on bookings@WTFares.com to obtain names and addresses of the specific entites that shall have access to your personal information in a given transaction.
WTFARES.COM will continue to enhance its security procedures as new technology becomes available, and ensures that its serurity procedures are compliant with current applicable regulations.
If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.
Thank you for using WTFARES.COM!
A unit of VSAR Technologies.
